Hyatt Family Facilities

Frequently Asked Questions

Can my loved one have a private room?

There are a limited number of private rooms available at each facility.  While priority is given to patients who require isolation for medical or psychological diagnoses, we do place other residents in private rooms when they are available.

What are the visiting hours?  

We generally recommend 10am to 8pm, but we are very flexible in this area.  We do ask that you be sensitive to your loved one’s therapy schedule, rest needs, and roommates, if any.

How much does a nursing home cost?  What is included?

Private room costs vary from facility to facility.  These prices typically include:

  • room and board
  • all meals, supplements, and snacks
  • 24-hour nursing care
  • medication management
  • bathing/showering assistance
  • wound care (some specialty wound supplies require additional charges)
  • restorative nursing
  • Recreational activities
  • Social Services
  • Laundry Services
  • Incontinence care (not including briefs) 

Additional Charges:

  • Professional therapy services
  • Specialty wound supplies
  • Grooming supplies
  • Briefs
  • Specialty services: podiatry, dentistry, etc.  However, if you have a Medicare part B plan, these services may be covered.
  • See the Business Office for a full list of additional charges.

Medicare Part A:  Call our Admissions Department for Specific Details (509)-952-7045

Medicaid:  Call our Admissions Department for Specific Details (509)-952-7045

What do we need to bring?

  • For short-term stays, we suggest bringing 4-5 changes of comfortable, easy-to-dress clothing with the first and last name written permanently on the tag.  Please, nothing delicate or especially valuable.
  • We encourage families to bring in personal items (photographs, crafts, etc.) to personalize the room.
  • Bring in a copy of any insurance cards, including Medicare and Medicaid, your loved one has. 

What types of patients do you take?

  • Recently hospitalized patients who need rehabilitation or strengthening, but plan to go home.
  • Patients who need long-term care.  i.e., patients who will require daily nursing care for the remainder of their life, or for more than a few months.
  • Hospice patients.
  • Respite patients.  We do take respite patients, but we prefer a three-week minimum stay.

How long should my loved one expect to stay?

  • Upon admission, our therapy team and nursing staff will evaluate your loved one’s needs and create a treatment and/or therapy plan.  Each resident’s progress is individual, and length of stay will depend on their specific needs.  However, for a short-term patient who is here for therapy after a surgery or hospital stay, an average stay ranges from 4-8 weeks.
Increase your visibility with Invisible Ink