Hyatt Family Facilities

Frequently Asked Questions

Can my loved one have a private room?

There are a limited number of private rooms available at each facility.  While priority is given to patients who require isolation for medical or psychological diagnoses, we do place other residents in private rooms when they are available.

What are the visiting hours?  

We generally recommend 10am to 8pm, but we are very flexible in this area.  We do ask that you be sensitive to your loved one’s therapy schedule, rest needs, and roommates, if any.

How much does a nursing home cost?  What is included?

Private room costs vary from facility to facility .  These prices typically include:

  • room and board
  • all meals, supplements and snacks
  • 24-hour nursing care
  • medication management
  • bathing/showering assistance
  • wound care (some specialty wound supplies require additional charges)
  • restorative nursing
  • Recreational activities
  • Social Services
  • Laundry Services
  • Incontinence care (not including briefs) 

Additional Charges:

  • Professional therapy services
  • Specialty wound supplies
  • Grooming supplies
  • Briefs
  • Specialty services: podiatry, dentistry, etc.  However, if you have a Medicare part B plan, these services may be covered.
  • See the Business Office for a full list of additional charges.

Medicare part A:  If your loved one was admitted to a hospital for at least 3 consecutive midnights prior to admission and has a ‘skilled’ need (therapy orders, wounds, basically a condition below your baseline level of health), Medicare will pay up to 20 days at 100%, and then up to 80 additional days with a daily co-pay of $152.00 per day (per 2014 Medicare Benefits).  Most insurances, including Medicaid will cover a portion or all of the daily co-payment amount.  It is the insured’s responsibility to verify beforehand that your stay is covered, however if you have any questions regarding your coverage you can contact our business office and they would be happy to assist you.

If, at any time, you or your loved one’s health or condition plateaus/ceases to improve before your 100 covered days are over, Medicare will stop coverage.  We will notify you beforehand that coverage will soon stop.

Medicaid:  Medicaid recipients are covered up to 100% with proper applications and documentation completed. We will be happy to assist you and/or direct you in how to get through that process.  This does not include professional therapy services. 

What do we need to bring?

  • For short-term stays, we suggest bringing 4-5 changes of comfortable, easy-to-dress clothing with the first and last name written permanently on the tag.  Please nothing delicate or especially valuable.
  • We encourage families to bring in personal items (photographs, crafts, etc.) to personalize the room.
  • Bring in a copy of any insurance cards, including Medicare and Medicaid, your loved one has. 

What types of patients do you take?

  • Recently hospitalized patients who need rehabilitation or strengthening, but plan to go home.
  • Patients who need long-term care.  i.e., patients who will require daily nursing care for the remainder of their life, or for more than a few months.
  • Hospice patients.
  • Respite patients.  We do take respite patients, but we prefer a three-week minimum stay.

How long should my loved one expect to stay?

  • Upon admission, our therapy team and nursing staff will evaluate your loved one’s needs and create a treatment and/or therapy plan.  Each resident’s progress is individual, and length of stay will depend on their specific needs.  However, for a short-term patient who is here for therapy after a surgery or hospital stay, an average stay ranges from 4-8 weeks.
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